Contact information

Contact Information

At CROW TIMBER, we are committed to providing clear and responsive customer support.

If you have questions regarding an order, product, shipping, return, refund, payment, or our services, please contact our customer support team.

Customer Support

Email: support@crowtimber.com

When contacting us regarding an existing purchase, please include your order number and the email address associated with the order.

Business Information

Store Name: CROW TIMBER

Legal Business Name: KENNETH SNYDER LLC

Business Address:
2307 Kolby Way
Houston, TX 77073
United States

Online Store

CROW TIMBER operates as an online retail store serving customers, including customers located in New Zealand.

For customer service enquiries, contact:

support@crowtimber.com

We aim to respond to enquiries as promptly as reasonably possible.

Returns

Before returning a product, please contact our support team for instructions.

Email: support@crowtimber.com

Please do not send products to our business address unless our customer support team has specifically confirmed that it is the appropriate return destination.